Business Process Re-engineering

As part of an Operational Review or as a separate exercise for a whole hospital or individual departments, QHS undertake a detailed review of current activities, performance and processes. Recommendations focus on improving patient flows reducing time and cost of overall treatment, achieving greater utilisation of staff time and skills, equipment and space. Risk management factors are important element of such exercises.

HIS and other IT systems are rarely used to their optimum capability. A detailed review of their use always produces improvements in efficiency and effectiveness. If such systems are used fully, quality of care and clinical outcomes can also improve.

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