An integrated information system is now seen as an essential part of any modern hospital’s operation, and optimum use needs to be made of it to obtain the best operational and economic value from what is a significant investment.
The QHS approach is not simply to automate the existing way of doing things, but to revisit the ways of working to ensure the maximum benefit in terms of efficiency and economy is realised from the system.
Operational Reviews and the redesign of work processes (process re-engineering) can be part of the process of achieving these outcomes.